Modified: October 19, 2021
1. The Projector does not turn on
Cause : There is no power from the power cord. Remedy : Plug the power cord into the IEC Socket on the Projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on |
Cause : Attempting to turn the Projector on again during the cooling process. Remedy : Wait until the cooling down process has completed. |
2. No Picture
Cause : The video source is not turned on or connected correctly. Remedy : Turn the video source on and check that the signal cable is connected correctly. |
Cause : The Projector is not correctly connected to the input signal device. Remedy : Check the connection. |
Cause : The input signal has not been correctly selected. Remedy : Select the correct input signal with the SOURCE key. |
3. Blurred Image
Cause : The projection lens is not correctly focused. Remedy : Adjust the focus of the lens using the focus ring. |
Cause : The Projector and the screen are not aligned properly. Remedy : Adjust the projection angle and direction as well as the height of the Projector if necessary. |
4. Remote control does not work
Cause : The batteries are out of power. Remedy : Replace both of the batteries with new ones. |
Cause : There is an obstacle between the remote control and the Projector. Remedy : Remove the obstacle. |
Cause : You are too far away from the Projector. Remedy : Stand within 8 meters (26 feet) of the Projector. |
ALERT: The information is provided for reference purpose only. It is advised to not to change any settings, position, connectivity of the Projector. Any challenges contact the technical support team. |